Shipping
Domestic Shipping
We currently ship within the United Kingdom only.
Processing Times
Orders are processed within 1–2 working days (Monday–Friday).
Orders placed on weekends or bank holidays will be processed the next working day.
Delivery
Standard UK Delivery: 2–4 working days.
Shipping Cost
Free Shipping
Returns
You have 14–30 days from receiving your order to request a return.
Eligibility for Returns
To qualify for a return:
Items must be unopened, unused, and in original packaging.
Products must be in resalable condition with seals intact.
Important: Opened Supplements
Opened or used supplements cannot be returned or exchanged.
This is due to health, hygiene, and safety reasons.
Faulty, Damaged, or Incorrect Items
If your item:
Arrives damaged.
We will: Offer a replacement or full refund.
Cover return shipping costs.
Return Cost
Return Shipping Costs
Customers are responsible for return shipping costs unless the item is faulty or incorrect.
Refunds
Refunds are processed once the returned item is received and inspected.
Refunds are issued to the original payment method within 5–10 working days.
Exchanges
We do not offer direct exchanges.
Customers should place a new order and return the original item.
